Customer Reviews

• Very refreshing to find a company as professional as this, in this day and age. Made the life of an old man, who hates shopping and change, so uncomplicated..
  Found the showroom (worthy of any city), picked my fire, they came out and did a survey, only because my electric point was in distant point. Few days later installed fire, hid wires, no mess at all and no fuss, so helpfull.
  Happy customer , thanks to all at Matin James.

  Roger

• I had a Marble fire surround and gas fire fitted yesterday, and am very pleased with the results. Andy and team turned up on time, were tidy workers, and the installation was very neat and precise giving a clean sharp result. Their attention to detail in particular to gas safety was very noticeable.
  They know they are only as good as their last job, and I would highly recommend them.
  

  Nick taylor

• We had an electric stove and fireplace surround fitted by Martin James six years ago and it’s still looks perfect and works brilliantly. The team were amazing and the quality speaks for itself. So happy we bought from Martin James.

  JB

• We recently had a new fire and media wall put in by Ashley and Andy, what a brilliant job. Andy designed it and, in the main, construction was done by Ashley who is a lovely chap and a very precise, tidy worker. We were consulted throughout the build and the end result is fantastic.
  Highly recommend the firm to anyone.

  Ben

• I had my new fireplace fitted a few weeks ago I absolutely love it, the fitter did a brilliant job there was no mes he covered down with dust sheets, I would recommend this firm to anyone that are thinking of having a new fireplace.

  Margaret Worthington

• Sorry for the delayed review. We purchased our fire and fireplace from this company. Amazing customer service. We absolutely love our fire. The person that installed it did an absolute brilliant job. Would definitely recommend to others.

  Nicola Edwards

• We have just had a new inset electric fire fitted into an existing fireplace (to replace an old gas fire). An excellent service provided right from the advice in the showroom to the fitting and we couldn't be happier with the result, it looks amazing.

  Jean Robinson

• Amazing Can’t praise these guys enough, my fire and surround is fantastic. Ashley worked none stop and such a lovely guy. Ran through everything with us and gave us options to see what we preferred, when things didn’t go to plan. Hugh range of fires and surround in the showroom I was spoilt for choice and all at a reasonable price Highly recommend.

  Debs woodiwiss

• This is my second experience with Martin James and as was the first excellent service, advice and perfect installation. Andy.his wife and little Ashley who’s very tall! we’re such lovely people. I highly recommend the whole team and my fireplace looks amazing. Thank you so very much.

  Elaine White

• Excellent service throughout and a good price. Particularly impressed with the guy who took old the old fire and fitted the new gas stove. He was meticulous, as well as being very polite and thoughtful

  Sharon Ding

• Really good service from Andy and Sean and Ashley who did the fitting were really helpful.
  
  Would recommend this firm.

  Margaret Brett

• Would just like to say these guys are amazing, they fitted us a fire and surround and their work is brilliant, carnt thank Andy and his lads enough, they even cleaned up after they had finished, I would say if your looking for a good job please give these guys a call absolutely fabulous
  
  Thanks again

  Sharon Eaton

• Martin James fireplaces, what can I say, that is how you run a business! From the first visit we made to the showroom and throughout every stage of the process we had fabulous, friendly customer service from every member of the team. The fire is absolutely beautiful and it was installed incredibly efficiently and tidily with a flawless finish. Can not recommend highly enough, 5 star!!!

  Joanne Homer

• So pleased with service and installation. Andy is welcoming , friendly, genuine and fitted our fireplace perfectly, giving advice on how it would look best if needing adjustment to fit our existing opening . Thank you so mush. Will recommend with no hesitation. Mr and Mrs J D Gillies

  Mrs Dian Gillies

• I cannot recommend this company enough. The staff from start to finish have dealt with every need. From helping to choose to the installation. Lynn helped us make the perfect choice . Martin came to do a survey as I was worried about the size he put my fears to rest. Andy and Ellis came to do the installation. They did a high quality professional job. Everything was left perfect. I highly recommend Martin James Fireplaces.

  Sue Wilks

• Just wanted to say thank you so much for supplying and fitting our new fireplace. This was a big change for us and from Lyn in the showroom, Martin on the survey to Andy and Del dealing with delivery and installation, this team if FIRST CLASS. If you are not sure what you need, like we were, we cannot recommend highly enough you go and see Martin James Fireplaces, we are confident you will not be disappointed. No fuss, no pressure and an excellent job done.

  Jo and Eddie Williams