Customer Testimonials

We have a huge catalogue of satisfied customers from across the Nottingham and Derby areas including: Ilkeston, Watnall, Heanor, Ripley, Mansfield, Kirkby and Sutton in Ashfield, Annesley, Nuthall, Stapleford, Bramcote, Chilwell, Eastwood, Newthorpe, Selston, Underwood, Brinsley and many more.

Below are some examples of what our satisfied customers have said about us in the past:

• Fantastic service from start to finish! Everyone was really friendly and professional and installment was arranged very quickly. Absolutely delighted! Would highly recommend. Thank you!
  

  Ali Boston

• Many thanks.
  We are thrilled with the fireplace and very impressed with the service., from choosing the fireplace to the installation.
  Excellent throughout.

  Helen and David Pallett

• We would like to thank Martin James and his team for their excellent service. We are delighted with our new fireplace and we would highly recommend this company.

  Gill and George Duly

• I would like to thank you for the beautiful job you did on my new fire, it looks lovely.
  The work was carried out to a very high standard and cleared away very well.
  They worked very hard.
  Also thank you to Leonardi and Alan for the wonderful job on the plastering.
  Thank you again
  
  
  Pam Wheatley

  Pam Wheatley

  Hucknall

• Very pleased with both the service and quality of the Evonic fires we purchased a few days ago. The two fitters (Andy & Del) were great; efficient, punctual with good humour. We had a large stone fireplace knocked out and there was less disruption/dust than I was expecting. Thank you.

  Helen

• Good choice of Fires and surrounds and helpful showroom staff made it a pleasure visiting the showroom to choose the right product for us. Two very pleasant fitters did a great job fitting the fire and surround also explained all the operating features and left the room clean and tidy. Quality products, service and fitting throughout, wouldn't go anywhere else.

  Ian Teale

• Excellent! Very friendly, superb customer service! Even though it was quite a difficult delivery, my fire was delivered very quickly by a couple of great guys!
  Can't thank these people enough, everything was sorted from purchase to delivery within 24 hours
  I had been massively let down by other retailers over the last three months so you can only imagine how delighted I am with Martin James and his truly amazing team, many thanks, again, to you all!

  Dexter

• A very professional Company with first class service. Martin James really does understand Customer Service!
  We are delighted with our new fireplace and fire. The installers - Andy and Del - did an
  excellent job and were a credit to the Company.
  I have no hesitation in recommending Martin James Fireplaces - buy with confidence.
  Thank You.

  Kevin Davies

• Just wanted to say thank you so much for the beautiful fireplace and fire installed in our lounge. The service was great. Also, a big thankyou to Andy for fitting it so professionally. An expert worker and tidy with it! Once again thank you so much for a job well done.

  Margaret & Pat Cooper, Newthorpe

• Hi, just wanted to say that I am so pleased with my new fireplace and fire. Your staff were brilliant, and I am very satisfied with the product and service you have given. I would highly recommend your company.

  Sharon Chambers